ETHEKWINI NEWSFLASH
FOR IMMEDIATE RELEASE
ETHEKWINI EMERGENCY LINES TEMPORARILY DOWN DUE TO NETWORK FAULT
EThekwini Municipality advises residents that the City is currently experiencing a network fault that has disrupted critical communication services, including the toll‑free number and emergency lines.
As a result, residents may be unable to reach emergency teams through the usual channels.
The Municipality understands the urgency and importance of these essential services, and the public is assured that technical teams are working around the clock to identify and resolve the fault.
All available resources have been deployed to restore full functionality as quickly as possible.
In the interim, residents are encouraged to use the following alternative contact numbers for assistance:
• Fire Services : 076 223 2224 or 063 603 5775
• Metro Police and Disaster Services: 031 367 0005
• Water and Sanitation : WhatsApp 073 1483 477. Alternatively, log faults through eThekwini Mobile App
• Electricty: Whatsapp : 076 791 2449. Alternatively, log faults through Elecricity Mobile App or webfault.durban.gov.za or use our free USSD by dialling *134*3532#
These measures are in place to ensure residents can continue accessing essential municipal services without disruption.
The Municipality apologises for the inconvenience caused and appeals for patience and understanding as technicians work diligently to stabilise the system.
The Municipality remains committed to ensuring uninterupted access to essential services and will provide regular updates through Municipal platforms.
ENDS
Issued by eThekwini Municipality’s Marketing and Communications Directorate.
